Technical support and resources, Technical support, Knowledgebase – Rockwell Automation FactoryTalk Historian SE ProcessBook 3.2 User Guide User Manual

Page 367: Chapter 13

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Chapter 13

349

Technical Support and Resources

Rockwell provides dedicated technical support internationally, 24 hours a
day, 7 days a week.

You can read complete information about technical support options, and
access all of the following resources at the Rockwell Automation Support
Web site
(http://www.rockwellautomation.com/support/).

Technical Support

Please visit Rockwell Automation Customer Support Center
(http://www.rockwellautomation.com/support/) for access to user forums,
sample code, software and firmware updates, product manuals, and other
downloads.

Knowledgebase

The Customer Support Center offers an extensive online knowledgebase
that includes frequently asked questions (FAQs) and the latest patches.
Please visit the support site
(http://www.rockwellautomation.com/resources/support.html) and select
the Knowledgebase link located under Tools & Resources to:

View technical and application notes.

Obtain software patches and firmware updates.

Subscribe to product and service e-mail notifications.

Ask questions.

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