Cloud Electronics DCM1 - Manual (Page 52)

DCM1 & DCM1e Installation and User Guide v1.0 52
Browser compatibility
The DCM1e server pages use HTML5 and CSS3, which are
only implemented by recent browser versions. The HTML
features used by the DCM1e are listed below:
•
Storage
•
Localstorage
•
Sessionstorage
•
Forms
•
Input type=number
•
Elements
•
Section elements
•
Hidden attribute
The easiest way of checking your browser’s compatibility is
to go to html5test.com , and carry out the test available there.
Quick Troubleshoot
•
I can’t download or run the Discovery application.
Download an IP scanning application (such as ezNetScan
or Fing) on to your device. Run the scanning application.
DCM1e hardware will show with a Microchip Technology
Inc. MAC address registration and a MAC address starting
with 00:04:A3... or 00:1E:C0...
. Enter the corresponding
IP address in to your browser address bar.
•
I want to connect to the DCM1e directly from a
PC or Mac.
The DCM1e should first be connected to a DHCP
serving router to then configure a static IP address for
direct communication.
•
I can’t browse to the DCM1e on my network.
Check all settings on the client device to ensure that you
are on the same network.
Run the Discovery Tool. The DCM1e may change IP
address if DHCP is enabled.
If the entry in your Discovery Tool declares the unit with
a - Bootload suffix, the unit is expecting a firmware
update. You can exit this mode in two ways:
 Apply a firmware update to the unit. Utilities and
details of how to do this are on the Cloud website
www.cloud.co.uk.
 Turn the DCM1e off, and then hold the front panel
“Next Function” down while turning the DCM1e
back on. Enter Installer mode, go to the System menu
and select the Update Firmware menu option.
Push Enter (the rotary encoder) and ensure that the
display shows an ‘X’.
•
Web pages don’t display correctly or run slowly
See the browser compatibility notes above for details of
how to check that the client is suitable for use with the
DCM1e web pages.
If using Internet Explorer®, make sure that “Compatibility
mode” is turned off. Details of how to do this will be in
the Internet Explorer Help options.
•
I can’t swipe/drag the level controls
These controls are button activated. There is no drag or
swipe feature.
•
I have configured my network settings, but it still
continues to use DHCP
Check the Power On Mode from the front panel of
the DCM1e. If this is set to “Factory”, user configured
settings will be ignored.
•
I can’t remember the settings for my DCM1e!!
How do I connect now?
Adjust the Power On Mode to Factory from the front
panel of the DCM1e. This will then revert the network
settings to their defaults until this setting is changed or
new network settings are applied.
Further FAQs are available at www.cloud.co.uk .
Initial Login – User Mode
Once the client has been authorised, the first page to be
displayed will be that shown below. Note that the default
login will always be as User; this means the DCM1e is in User
Mode and only User Mode menu functions will be available.
Level
and Line Input controls for Zone 1 are displayed.
Use the ‘-‘ and ‘+’ controls to alter the settings. Any renamed
inputs will be correctly displayed in the Line Input field.
To control music level and source in different Zone or Group,
select the Menu icon
from the blue Cloud banner, which
will change the display to that below:
Select Music….