NewTek TriCaster Advanced Edition User Guide - Manual (Page 307)

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S UPPLEMENTARY Q UESTION :
Q: Can I backup my TriCaster configuration files before a software upgrade?
A: Backups of TriCaster’s configuration files are automatically stored when the software is updated. The
backed up files can be located inside the folder at C:\TriCaster\Configuration\Configuration (Backup).
A.5.4 UPDATE THE FLASH® AND/OR WINDOWS MEDIA ENCODER®?
TriCaster is not designed to be user-upgradable. For certain features to work correctly, specific versions of
third-party utilities must be present. These applications are upgraded in timely fashion in official TriCaster
updates.
It is quite likely that any attempt to update these manually will have unintended results, and you are strongly
cautioned against doing so (unless otherwise directed by Customer Support).
A.5.5 INSTALL VIRUS PROTECTION?
Virus and malware protection applications can dramatically impact system performance. In general, once
additional software or services are enabled on TriCaster, real-time performance cannot be guaranteed.
In a perfect world, we’d love to recommend that you do not install virus and/or malware protection software
on TriCaster. Certainly you should always take sensible precautions to avoid introducing infected files into
TriCaster by rigorously virus-checking media you plan to connect or import beforehand – ideally, do so on a
laptop or other system before connecting to TriCaster.
Realistically though, in some settings you may feel the need for protection outweighs the risk. If you really
feel you must install virus protection, switch all of its ‘active scanning’ operations off so that nothing can
occur in the background while TriCaster’s Live Desktop is running.
Anything that provides full-time protection will dramatically reduce memory and disk speed on your system,
so you should disable those features. Then, only when you need to do so (perhaps on a daily or weekly
schedule), perform a manual scan. Never let scanning continue into a live switching event, and do not assume
that you can now omit pre-checking files and external media for nasty surprises.
Hint: In the unfortunate event that malware ever does evade your defensive measures, you can always use
TriCaster’s Restore TriCaster function to completely rehabilitate your system.)
A.5.6 INSTALL MY FAVORITE SOFTWARE (OR CODEC)?
TriCaster is not a ‘general purpose’ computer. The installed software suite is finely tuned to provide reliable
performance and amazing features. Anything you install apart from official TriCaster updates places these
important goals at risk. Doing so is strongly discouraged.
Regarding codecs, TriCaster supports the vast majority of popular image, audio and video formats. That said,
hardly a day passes without another new one appearing on the scene. If a file you would like to use does not
play back well (or at all), consider converting it to a friendlier format.
If you feel the format is so popular that TriCaster should support it, please submit the details as a feature
request. (Please also see Section A.3.12 above.)