7 faq – AGI Security SYS-16HN44P User Manual

Page 313

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7 FAQ

Questions

Solutions

NVR can not boot up

properly.

 Input power is not correct.
 Power connection is not correct.
 Power switch button is damaged.
 Program upgrade is wrong.
 HDD malfunction or something wrong with HDD ribbon.
 Seagate DB35.1, DB35.2,SV35 or Maxtor 17-g has compatibility

problem. Please upgrade to the latest version to solve this

problem.

 Front panel error.
 Main board is damaged.

NVR often automatically

shuts down or stops

running.

 Input voltage is not stable or it is too low.
 HDD malfunction or something wrong wit the ribbon.
 Button power is not enough.
 Front video signal is not stable.
 Working environment is too harsh, too much dust.
 Hardware malfunction.

System can not detect

hard disk.

 HDD is broken.
 HDD ribbon is damaged.
 HDD cable connection is loose.
 Main board SATA port is broken.

There is no video output

whether it is one-channel,

multiple-channel or

all-channel output.

 Program is not compatible. Please upgrade to the latest version.
 Brightness is 0. Please restore factory default setup.
 Check your screen saver.
 NVR hardware malfunctions.

I can not search local

records.

 HDD ribbon is damaged.
 HDD is broken.
 Upgraded program is not compatible.
 The recorded file has been overwritten.
 Record function has been disabled.

Video is distorted when

searching local records.

 Video quality setup is too low.
 Program read error, bit data is too small. There is mosaic in the full

screen. Please restart the NVR to solve this problem.

 HDD data ribbon error.
 HDD malfunction.
 NVR hardware malfunctions.

Time

display

is

not

correct.

 Setup is not correct
 Battery contact is not correct or voltage is too low.
 Crystal is broken.

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