AGI Security SYS-16HN44P User Manual

Page 315

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303

Questions

Solutions

Alarm signal can not been

disarmed.

 Alarm setup is not correct.
 Alarm output has been open manually.
 Input device error or connection is not correct.
 Some program versions may have this problem. Please upgrade

your system.

Alarm function is null.

 Alarm setup is not correct.
 Alarm cable connection is not correct.
 Alarm input signal is not correct.
 There are two loops connect to one alarm device.

Record storage period is

not enough.

 Camera quality is too low. Lens is dirty. Camera is installed against

the light. Camera aperture setup is not correct.

 HDD capacity is not enough.
 HDD is damaged.

Can not playback the

downloaded file.

 There is no media player.
 No DXB8.1 or higher graphic acceleration software.
 There is no DivX503Bundle.exe control when you play the file

transformed to AVI via media player.

 No DivX503Bundle.exe or ffdshow-2004 1012 .exe in Windows XP

OS.

Forgot local menu

operation password or

network password

 Please contact your local service engineer or our sales person for

help. We can guide you to solve this problem.

There is no video. The

screen is in black.

 IPC IP address is not right.
 IPC port number is not right.
 IPC account (user name/password) is not right.
 IPC is offline.

The displayed video is not

full in the monitor.

Please cheek current resolution setup. If the current setup is

1920*1080, then you need to set the monitor resolution as 1920*1080.

There is no HDMI output.

 Displayer is not in HDMI mode.
 HDMI cable connection is not right.

The video is not fluent

when

I

view

in

multiple-channel

mode

from the client-end.

 The network bandwidth is not sufficient. The multiple-channel

monitor operation needs at least 100M or higher.

 Your PC resources are not sufficient. For 16-ch remote monitor

operation, the PC shall have the following environment:

Quad Core, 2G or higher memory, independent displayer,

display card memory 256M or higher.

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