AGI Security SYS-16HN44P User Manual

Page 314

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302

Questions

Solutions

NVR can not control PTZ.

 Front panel PTZ error
 PTZ decoder setup, connection or installation is not correct.
 Cable connection is not correct.
 PTZ setup is not correct.
 PTZ decoder and NVR protocol is not compatible.
 PTZ decoder and NVR address is not compatible.
 When there are several decoders, please add 120 Ohm between

the PTZ decoder A/B cables furthest end to delete the

reverberation or impedance matching. Otherwise the PTZ control

is not stable.

 The distance is too far.

I can not log in client-end

or web.

 For Windows 98 or Windows ME user, please update your system

to Windows 2000 sp4. Or you can install client-end software of

lower version. Please note right now, our NVR is not compatible

with Windows VISTA control.

 ActiveX control has been disabled.
 No dx8.1 or higher. Please upgrade display card driver.
 Network connection error.
 Network setup error.
 Password or user name is invalid.
 Client-end is not compatible with NVR program.

There is only mosaic no

video when preview or

playback video file

remotely.

 Network fluency is not good.
 Client-end resources are limit.
 Current user has no right to monitor.

Network connection is

not stable.

 Network is not stable.
 IP address conflict.
 MAC address conflict.
 PC or device network card is not good.

Burn error /USB back

error.

 Burner and NVR are in the same data cable.
 System uses too much CPU resources. Please stop record first

and then begin backup.

 Data amount exceeds backup device capacity. It may result in

burner error.

 Backup device is not compatible.
 Backup device is damaged.

Keyboard can not control

NVR.

 NVR serial port setup is not correct
 Address is not correct
 When there are several switchers, power supply is not enough.
 Transmission distance is too far.

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