Deleting a ci relation type, Adding a knowledge/question type – H3C Technologies H3C Intelligent Management Center User Manual

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2.

Click Add. The Add CI Relation Type dialog box appears, as shown in

Figure 34

.

Figure 34 Add CI Relation Type dialog box

3.

Enter information in the text fields as follows:

Name—Enter the name of the CI relation type. The name indicates the relation between two
CIs (such as “Contains”) and can be up to 32 characters long.

Description—Enter a description (up to 127 characters long) for the CI relation type.

4.

Click OK.

Deleting a CI relation type

1.

In Service Desk, click the CMDB Management node in the navigation pane to expand it, expand

the Management folder if it is not already expanded, and then double-click CI Relation Type
Management. The CI Relation Type Management tab opens in the task pane.

2.

Select the CI relation type that you want to delete, and then click Delete.

3.

Click Yes to confirm the deletion.

Adding a Knowledge/Question type

To facilitate the creation of knowledge base or question base queries, you can create
knowledge/question types.

1.

In Service Desk, click the CMDB Management node in the navigation pane to expand it, expand
the Management folder if it is not already expanded, and then double-click Knowledge/Question

Type. The Knowledge/Question Type tab opens in the task pane.

2.

Click Add. The Knowledge/Question Type dialog box appears, as shown in

Figure 35

.

Figure 35 Knowledge/Question Type dialog box

3.

Enter information in the text fields as follows:

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