Genicom microLaser 210 - Manual (Page 102)

Publication No. GEG-99054 Genicom Mar 00
5-18 microLaser 210 User Guide
Print Image Quality Problems
Print Image Quality Problems
When functioning correctly, the printer should produce printed paper that is relatively flat and
undamaged, containing a fused image of correct intensity—without streaks, smears, spots, or miss-
ing areas. If the printed sheets that your printer produces do not meet these qualifications, there is a
print image quality problem.
■ Minor Print Image Quality Problems can be caused by exhausted or damaged consumables,
such as the toner cartridge. These problems area easily corrected by simply replacing the con-
sumable.
■ Major Print Image Quality Problems can be caused by a malfunctioning or broken compo-
nent. These problems may require you to call a service technician to determine and correct
the problem.
This section describes possible quality problems during printing. Go through the list below to find
the condition that most resembles the problem, and follow the recommended action. If the trouble
persists, turn the printer off and disconnect the power cord from the AC outlet. Then contact your
dealer or an authorized service provider.
Description Possible Cause Action
Faded print The print media is moist.
The toner cartridge is old or
damaged.
Toner in the toner cartridge is low.
Remove the moist media and load new, dry
media.
Replace the toner cartridge.
Replace the toner cartridge.
Black dots The print media is outside the
recommended specifications.
The toner cartridge is old or
damaged.
Use the recommended print media.
Replace the toner cartridge.