Genicom microLaser 210 User Manual

Page 104

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Publication No. GEG-99054

Genicom

Mar 00

5-20

microLaser 210 User Guide
Print Image Quality Problems

Black page

The toner cartridge is old or
damaged.

The high-voltage power supply may
be defective.

Replace the toner cartridge.

Contact your dealer or an authorized
service provider.

Blank page

The sealing tape of the toner
cartridge is not pulled out.

The printer feeds two or more
sheets at a time.

The toner cartridge is old or
damaged.

The toner in the toner cartridge is
low.

The high-voltage power supply may
be defective.

Pull out the sealing tape.

Avoid adding paper to a nearly full stack.

Replace the toner cartridge.

Replace the toner cartridge.

Contact your dealer or an authorized
service provider.

Partial blanks

The print media is moist.

The print media is outside the
recommended specifications.

The sealing tape of the toner
cartridge is not fully pulled out.

Remove the moist media and load new, dry
media.

Use the recommended print media.

Replace the toner cartridge.

Creased paper

The print media is outside the
recommended specifications.

The print media is moist.

Use the recommended print media.

Remove the moist media and load new, dry
media.

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