Notice, After-sales warranty – Yokogawa Single Channel Oxygen Analyzer System ZR22/ZR402 User Manual

Page 7

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IM 1M12A01-03E

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NOTICE

• Specification check

When the instrument arrives, unpack the package with care and check that the
instrument has not been damaged during transportation. In addition, please check that
the specification matches the order, and required accessories are not missing. Specifi-
cations can be checked by the model codes on the nameplate. Refer to Chapter 2
Specifications for the list of model codes.

• Details on operation parameters

When the EXAxt ZR Separate-type High Temperature Humidity Analyzer arrives at
the user site, it will operate based set before shipping parameters (initial data) on the
departure from the factory.
Ensure that the initial data is suitable for the operation conditions before conducting
analysis. Where necessary, set the instrument parameters for appropriate operation.
For details of setting data, refer to chapters 7 to 10.
When user changes the operation parameter, it is recommended to note down the
changed setting data.

After-Sales Warranty

᭹ Do not modify the product.

᭹ During the warranty period, for repair under warranty carry or send the product to the

local sales representative or service office. Yokogawa will replace or repair any
damaged parts and return the product to you.

᭹ Before returning a product for repair under warranty, provide us with the model

name and serial number and a description of the problem. Any diagrams or data
explaining the problem would also be appreciated.

᭹ If we replace the product with a new one, we won’t provide you with a repair report.

᭹ Yokogawa warrants the product for the period stated in the pre-purchase quotation.

Yokogawa shall conduct defined warranty service based on its standard. When the
customer site is located outside of the service area, a fee for dispatching the mainte-
nance engineer will be charged to the customer.

᭹ In the following cases, customer will be charged repair fee regardless of warranty

period.

• Failure of components which are out of scope of warranty stated in instruction

manual.

• Failure caused by usage of software, hardware or auxiliary equipment, which

Yokogawa Electric did not supply.

• Failure due to improper or insufficient maintenance by user.

• Failure due to modification, misuse or outside-of-specifications operation which

Yokogawa does not authorize.

• Failure due to power supply (voltage, frequency) being outside specifications or

abnormal.

• Failure caused by any usage out of scope of recommended usage.

• Any damage from fire, earthquake, storms and floods, lightning, disturbances, riots,

warfare, radiation and other natural changes.

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