Canon imageCLASS MF7470 User Manual

Page 379

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Before Using the
Machine

Original and Paper

Copying

Sending and
Receiving

Printing and
Scanning

Network (imageCLASS
MF7480/MF7470 Only)

Remote UI (imageCLASS
MF7480/MF7470 Only)

System Settings

Maintenance

Troubleshooting

Appendix

Index

Table of Contents

Detailed information concerning the machine cannot be set or
browsed using the Remote UI or utility.

Are the settings for IP Address Range Settings
correct?

If the settings for IP Address Range Settings do not
permit the IP address of a computer on which the
Remote UI or utility is used, you cannot set the
machine setting items or browse information on the
machine. Check the settings for IP Address Range
Settings. (See “IP Address Range Settings,” on
p. 6-35 or p. 6-44.)

Are the settings for Receiving MAC Address
Settings correct?

If the MAC address of a computer specified in
Receiving MAC Address Settings is not correct, you
cannot set the machine setting items or browse
information on the machine. Check the settings for
Receiving MAC Address Settings. (See “RX MAC
Address Settings,
” on p. 6-39.)

Is Use SNMP or Enable Dedicated Port (for IPv4
only) set to [Off]?

Set Use SNMP and Enable Dedicated Port (for IPv4
only) to [On]. (See “SNMP,” on p. 6-6.)

Does the SNMP community name match?

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If you use an SNMP community name different from
the one stored in the machine to access the machine
from a utility, the utility will not detect the machine. In
this case, check the SNMP community name. (See
“SNMP,” on p. 6-6.)

Unable to send data/share files (FTP).

Is the FTP server set correctly?

Check the following (if you are using Windows,
perform these from the MS-DOS prompt):
• Example using UNIX, where the FTP server has the IP
address:
192.168.1.195
U:>ftp 192.168.1.195 *Connect to server
Connected to 192.168.37.195.
220 canmfs FTP server (UNIX(r) System V Release 4.0)
ready.
User (192.168.37.195:(none)): user_name *User login
331 Password required for user_name.
Password: *Enter password
230 User user_name logged in.
ftp> cd /export/share *Move to data destination
directory
250 CWD command successful.
ftp> bin *Set data transfer type (binary)
200 Type set to I.
ftp> put sample.tif *Set transfer file name for
verification
ftp> bye *Cut off server connection
221 Goodbye
If the above are confirmed and file sharing still does
not operate normally, consult the network
administrator for the environment you are using.

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