Canon imageCLASS MF7470 - Manual (Page 380)

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TOP
Before Using the
Machine
Original and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network (imageCLASS
MF7480/MF7470 Only)
Remote UI (imageCLASS
MF7480/MF7470 Only)
System Settings
Maintenance
Troubleshooting
Appendix
Index
Table of Contents
Is the machine’s address [User] setting correct?
Ensure that the machine’s address [User] setting does
not contain spaces after the user name.
Was the machine turned off while sending data to
the FTP server (if a Windows 2000/XP/Server 2003/
Vista FTP server is being used)?
If power to the machine is turned off while data is
being sent to the FTP server, the FTP server may hold
the data in a writing-in-progress state. Therefore, this
data cannot be overwritten even when the machine
reconnects and sends the same data again. Stop the
FTP server temporarily and delete the held data, so it
can be sent again.
Is an error message displayed on the touch panel
display of the machine?
After confirming the error message, see “Error
Messages,” on p. 10-18 and perform the necessary
operations according to the error message displayed.
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Unable to send data/share files (Windows File Sharing).
Are File sharing settings for the shared folder
correct?
Check the following settings:
On the computer you are using, go into Windows
Explorer → double-click [Entire Network] → check
that the computer you want to share is listed there.
You can also check for the computer as follows: On
the [Start] menu, point to [Find] → [Computer] →
enter the name of the computer you want to share
→ check that the computer is on the network.
If the computer you want to share is listed, double-
click its icon to see whether the shared name of the
folder you want to share is listed.
If the shared name does not appear, see
“Configuring a Shared Folder,” on p. 6-22 and then
check the shared folder settings.
Is an error message displayed on the touch panel
display of the machine?
After confirming the error message, see “Error
Messages,” on p. 10-18 and perform the necessary
operations according to the error message displayed.
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