Canon imageCLASS MF7470 - Manual (Page 383)

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TOP
Before Using the
Machine
Original and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network (imageCLASS
MF7480/MF7470 Only)
Remote UI (imageCLASS
MF7480/MF7470 Only)
System Settings
Maintenance
Troubleshooting
Appendix
Index
Table of Contents
If You Cannot Solve a Problem
Customer Support (U.S.A.)
Your machine is designed with the latest technology to provide
trouble-free operation. If you cannot solve the problem after having
referred to the information in this chapter, or if you think your
machine needs servicing, contact Canon Authorized Service
Facilities or the Canon Customer Care Center at 1-800-828-4040
between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through
Friday and 10:00 A.M. to 8:00 P.M. on Saturday. For interactive
troubleshooting, e-mail technical support, the latest driver
downloads and answers to frequently asked questions you can also
visit our support site at www.canontechsupport.com.
Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support
options*:
For interactive troubleshooting, e-mail technical support, the
latest driver downloads and answers to frequently asked
questions (www.canon.ca)
Automated interactive telephone support on most current
products 24 hours, 7 days a week (1-800-652-2666).
Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday
through Friday (excluding holidays) for products still under
warranty (1-800-652-2666)
The location of the authorized service facility nearest you (1-800-
652-2666) If the problem cannot be corrected by using one of the
above technical support options, repair options are available at
the time of your call to the Free live technical support number
above or via the website at www.canon.ca
* Support program specifics are subject to change without notice.
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Please have the following information ready when you contact
Canon:
Product name
Serial number: Press (Serial No.) to check your number.
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
If the machine makes strange noises, emits smoke or odd odor, turn off the
main power switch immediately, disconnect the power cord, and contact
Canon Authorized Service Facilities or the Canon Customer Care Center. Do
not attempt to disassemble or repair the machine yourself.
Attempting to repair the machine yourself may void the limited warranty.
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