Cannot print from the appletalk network, Index contents – Canon W8400 User Manual
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When You Cannot Print
Chapter 3
Printing by Objective
Chapter 7
Operating the
Function Menu
Cause 4:
The settings for the computer used for printing
are not set correctly.
Solution 1: Check the following points:
1. Correct printer driver installed?
The printer driver must be installed on every
computer that will be printing from Windows.
2. Is the output destination port set correctly for
every computer that will be used for printing?
Do Control Panel
→ Printers and check the
output destination.
Cause 5:
The print file name is too long.
Solution 1: Normally, LPR (for “printing with Microsoft TCP/IP”
on Windows NT) sends the job name based on
the name of the software application and the
name of the file to the printer. If the name of the
job is more than 255 characters, however, LPR
cannot send the job. In such a case, shorten the
name of the file.
Cannot print from the AppleTalk network.
Cause 1:
The printer LAN port and cable are not
connected correctly.
Solution 1: Confirm that the connection of the cable that
connects the printer to the network is secure,
then press the Power button to cycle the printer
off and on again. (
→
)
Cause 2:
The printer cannot recognize automatically the
LAN communication method.
Solution 1: Use the printer operation panel to select
Interface Setup
→ Ethernet Driver then set
each item for the communication method that is
being used on the LAN. (
→
Cause 3:
The AppleTalk protocol has not been enabled
for the printer.
Solution 1: Follow the procedure below to use Remote UI
to enable the AppleTalk protocol.
1. Open Remote UI and log in as an
Administrator.
2. On the Device Manager menu, click
Network.
3. Click the Edit button under AppleTalk.
4. Under Phase Type select Phase 2, then
under Zone enter the Zone where the printer
is located (if zones have not been set up on
the network, select “ *(No Zones
Available)”, and then click the OK button.
5. Return to the Network page of Remote UI
and click the Reset button.