Index contents – Canon W8400 User Manual
Page 374
6- 27
When You Cannot Print
Chapter 3
Printing by Objective
Chapter 7
Operating the
Function Menu
Cause 4:
The settings for the computer used for printing
are not set correctly.
Solution 1: Check the following points:
1. Correct printer driver installed? The printer
driver must be installed on every computer
that will be printing. (
2. Is the output destination port set correctly for
every computer that will be used for
printing? Do Control Panel
→ Printers and
check the output destination.
Cause 5:
A print job data stream cannot be sent from the
NetWare server to a printer in another subnet.
Solution 1: When data is sent from NetWare to the printer,
the data is sent in the NCP path mode, but in
some network environments data sent to a
printer on another subnet is lost. If this problem
occurs, switch off the NCP bus mode under the
printer protocol settings and try again.
Cause 6:
When using the queue server mode, the
Printer Type setting appears set for Parallel.
Solution 1: Select Other/Unknown for the Printer Type
setting.
On Mac OS 8.6, the printer is not recognized even
if IP Print (Auto) is selected
Cause 1:
On Mac OS 8.6, communication using TCP/IP
may not be possible if the network router
cannot be identified.
Solution 1: Select Registering IP Addresses... from
Connect via in Chooser and register the
printer IP address. Select IP Print from
Connect via in Chooser and select the name
of the printer that you registered the IP address
of.
Solution 2: Set Connect via in Chooser to AppleTalk and
then select the printer name.
Solution 3: If you want to use the IP Print (Auto) function,
use Mac OS 9.0.4 or later.
Solution 4: Make sure the printer and Macintosh are on the
same subnet, and then allocate a static IP
address.
Solution 5: If there is a DHCP server on the network, make
sure that the printer and Macintosh are on the
same subnet, and then allocate the IP address
from the DHCP server.