Compuprint 4247-X03 User Manual

Page 169

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Display Message

Recovery Action

014 INVALID FORMS SELECT
ADD PATH OR PRESS START

014 XXXXXXXX
ADD PATH OR PRESS START

The device requested by the job being
sent is not installed in the printer. The
above messages alternate at one second
intervals where XXXXXXXX tells the
requested forms device which can be
Front

or Rear.

1.

To print the job with the requested paper source:
a.

Turn off the printer.

b.

Install the desired forms device.

c.

Turn on the printer.

d.

Resubmit the print job.

2.

To cancel the job now and resubmit the job later with the correct
device installed:
a.

Press STOP.

b.

Press CANCEL PRINT.

3.

To print the job with an available paper source:
a.

Press STOP.

b.

Press PARK/PATH.

c.

Select an available forms path.

d.

Press START.

4.

To print the job with the current paper source:
a.

Press STOP.

b.

Press START.

020 FORMS JAMMED REAR
CLEAR JAM RELOAD FORMS

1.

Press STOP to silence the alarm. The message remains in the
display.

2.

Clear the jammed or torn form. If paper is difficult to remove from
the printhead area, note the setting on the AFTA wheel, rotate the
AFTA wheel to a higher number to clear the jam, and return the
AFTA wheel to the original setting.

3.

Reload forms onto the tractor.

4.

Close the top cover.

5.

Press LOAD/EJECT to load forms.

6.

Press START to restart the job.

7.

If the message displays again, perform the actions under “Forms
buckle, twist, jam, or tear.”

026 HEX PRINT ACTIVE

1.

Press START.

All data will print in hexadecimal code until you press STOP.

050 MACHINE CHECK X Y Z
SEE USER'S GUIDE

051 MACHINE CHECK X Y Z
SEE USER'S GUIDE

052 MACHINE CHECK X Y Z
SEE USER'S GUIDE

053 MACHINE CHECK X Y Z
SEE USER'S GUIDE

054 MACHINE CHECK
SEE USER'S GUIDE

055 MACHINE CHECK
SEE USER'S GUIDE

056 MACHINE CHECK
SEE USER'S GUIDE

An unrecoverable error has occurred.
Record the error information X, Y, Z.

1.

Turn off the printer.

2.

Wait 10 seconds, then turn on the printer.

3.

If the printer displays this status code again, call for service.

Chapter 19. Problem Solving

153

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