2 troubleshooting – GE Industrial Solutions Entellisys System User Manual User Manual

Page 182

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System health

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14

14.2 Troubleshooting

One of the LEDs is red indicating a problem, but the Sequence of Events log does not provide
any details about the condition
• Ensure that the event is not being filtered from the display. On the Sequence of Events

screen, click Preferences, and then click Filter Events and review any unchecked events.

Messenger Communication Status

CPU Communications

Red

This condition indicates a communications problem between the
Messenger and one of the CPU's. One of the following events
may appear in the event log:

Caution Messngr Not Receiving From CPUA

Caution Messngr Not Receiving From CPUB

Communication Wiring

Red

This condition indicates that a Messenger is reporting that there
is no communication link between itself and one of the CPU's.
One of the following events may appear in the event log:

Caution Enet Cable Disconnected Messngr CPUA

Caution Enet Cable Disconnected Messngr CPUB

Messenger Control Power

Primary Control Power

Red

Power is not available to the Messenger from the primary control
power source. See

Alarms and events on page 187

under

“Caution Messngr Control Power Lost” event for additional
troubleshooting information.

Secondary Control Power

Red

Power is not available to the Messenger from the secondary
control power source. See

Alarms and events on page 187

under

“Caution Messngr Control Power Lost” event for additional
troubleshooting information.

Table 14-1 descriptions and recommended actions for abnormal states

Status LED

Status

Description and Recommended Action

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