GE Industrial Solutions Entellisys System User Manual User Manual
Page 211
Alarms and events description and system troubleshooting guide
211
A
Caution: Error Retrieving File
[Name]. Retry
An error has occurred attempting to retrieve
the specified file and a retry will be
attempted
Upgrades Downloaded to CPU
OK
The HMI successfully updated the available
option programming for the CPU.
Caution: Upgrades Download
Failed.Unable to Download to
CPU
The HMI was unable to update the available
option programming for the CPU.
Contact GE Post Sales Service if repeated
attempts fail (see
Setting File Updated for
CPU[A/B]
The settings file has been successfully
updated for the specified CPU.
Can't Update Setting File for
CPU[A/B]
The settings file for the specified CPU could
not be updated.
IP Address in CPUA Written As
[n.n.n.n] From [n.n.n.n]
The IP address in CPU A has been changed as
specified.
IP Address in CPUB Written As
[n.n.n.n] From [n.n.n.n]
The IP address in CPU B has been changed as
specified.
Communications (other) related
Caution: Email Attempt
Failed.SMTP Error X
Indicates a problem reaching the specified
e-mail server.
For e-mail specific issues, in addition to the
general communications troubleshooting
tips above (
Troubleshooting communications
between an HMI and a CPU: on page 209
):
• Verify that the specified e-mail server is
available and online.
• Verify that the Firewall/VPN appliance (if
installed) is configured to permit this type
of traffic.
Email for Alarm Notification Mail
Sent OK
An attempt to send an alarm e-mail
notification was successful.
Email for Preventative
Maintenance Notification Sent
Out OK
An attempt to send a PM e-mail notification
was successful.
Table A-2 Sequence of events description and troubleshooting guide
Event
Description
Notes and Troubleshooting tips