Interlogix VEREX Director - Manual (Page 128)

120 Verex Director V4.9.1 User's Guide 21-0381E v4.9.1
VEREX Director, or a conflicting one
at the panel, or;
 Edit a value right-away to correct a
conflict.
Sometimes, you can choose to [Decide
Later] on what data to use. In this case, the
software data is retained, and the item (user,
etc.) will appear with that setting highlighted
in a different color. Tip: To correct any
conflicts that had been selected as "Decide
Later", simply select the applicable area in
the tree (such as User), and follow the
'Conflicting Data...' screens that appear.
(Click Refresh or press F5 if required.)
Correcting a 'Referential' Data
Error
If, for example, authority 'ABC' is
deleted in the software, yet User 'Zig' is still
assigned to that authority level at the panel, a
'normal' communications session will produce
an error, and the update will not occur.
To correct this you can either:
 Find and correct the error, or;
 Issue a "Send to Panel" to overwrite the
panel's settings with those at the software.
To determine what is causing a 'referential' conflict:
 Find out what was changed at the panel by
contacting the (keypad) user/admin. person, and/or;
 Refer to "Viewing the Status..." (previous), to
determine the type of items that are in conflict, and
then access the panel to locate and correct the
discrepancy (e.g., assign a valid 'authority' to the
specific user, etc.).
Correcting a 'TAPI' Error
A 'TAPI' error can normally be corrected by
shutting down the VEREX Director software,
and restarting the computer.
With a new installation, a 'TAPI' error can also
indicate that the 'Direct/Serial Cable
Connection' or modem was not been properly
set up under MS Windows.
For details on setting up windows serial
communications, refer to "Direct-Cable Connection
Setup" or "Windows Modem Setup", as appropriate.
Screen Reference
Same Unique Value Assigned to two Different Users
Note: Updates done at a system panel (through an LCD keypad) while
conflicts are being resolved will be ignored.