Upgrading from an earlier version of software – Interlogix VEREX Director User Manual

Page 309

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21-0381E v4.9.1

Welcome Report Control Admin Sys

Config

Tech-Ref

301

database access for each of these
workstations.

This is required for the VEREX Director software, as
well as the Communications software, as applicable.
(To start the software, open the Start menu, select
VEREX Director V4, followed by Programs, and
VEREX Director.)
Tip: If you prefer, you can cut-and-paste the ID codes
into "Notepad" or "MS Word", and use a floppy-disk to
transport the file to the server PC (for registration).

Similarly, you'll need to record the "Cyclic-ID"
code from the Communications software on
each PC to be associated with an alarm panel
connection (in addition to the VEREX Director
ID/code, as applicable).

Detail: If the LCD/Telephone icon on the Windows
taskbar is black-and-white (color = running), start the
communications service by right-clicking the icon, and
selecting "Start Communications".
Related Topic: Serial Port / Modem Setup
(Communications Manager)

If prompted for the Server Name: Enter or select the
name (or IP address) associated with the server PC,
and click

OK

(press

F1

if you'd like more information).

If a Device Configuration Screen Appears: If the
"Direct-Cable-Connection" or modem that you'll be
using has already been set up on the PC, you can
select it now (press

F1

if you'd like more information).

When finished with this screen, click

OK

. Otherwise,

click

Cancel

to close the device-configuration screen.

Then, right-click the LCD/Telephone symbol
near the right-hand end of the Windows task-
bar, and select About from the pop-up menu.

Note: A different "Cyclic-ID" code will appear each
time you open the "Help, About" screen. Any of these
numbers can be used for the specific software
application/PC combination.

5) When finished, be sure to place the CD in a

safe place.

Note: Your software (single PC, or database server)
will need to be activated as described under "Software
Activation and Licensing" (default licensing is valid for
90 days only).
Client-server Note: Once the "Cyclic-ID" has been
obtained from all client PCs, this information will need to
be entered at the server (to activate the client PCs).
For details, refer to "Client/Server Access and
Permissions".

For details on software activation and licensing,
setting up a panel connection, and/or setting up a
new system, skim forward through the topics that
follow, carefully following the steps in any topics that
apply to your type of installation.

Upgrading from an Earlier Version
of Software

Attention: You can upgrade from V4.4 or newer to
the latest. Older software must be upgraded to V4.6
as an initial step. Director databases V4.4x or 4.5x
will be upgraded in two stages to V4.6, then to the
latest version--automatically. This process can take
quite a while.
Note: To upgrade after v4.7 or run the Director DB
Generator utility manually, you must first shut down
the Director software, and "Stop" the Director-Server
service.
Notes: To upgrade after v4.7 or run the Director
DB Generator utility manually
, you must first shut
down the Director software, and also "Stop" its
'services' (rather than only shutting down any service
managers). Detail: Right-click the Director server
(or communications) Manager near the right-hand
end of the Windows task-bar, and select "Stop…".
When finished, be sure to restart Windows, or both of
the Director services manually (as applicable).
Related Topics.

 Serial Port / Modem Setup

(Communications Manager);

 Client/Server Issues

and the Director Server Manager
If You Need to Transfer the Database to a
Different PC:
Before starting the software upgrade,
skip to the related section (to follow/below).
Capacity Upgrade: If you wish to upgrade your
system capacities, while retaining the same revision
of software, refer to "Software Activation and
Licensing".
Client/Server Tip
: When installing a multi-PC
system, the software is typically installed first at the
Director-server PC, and then at the client PCs.
Director Server: The (networked) PC that includes
"...Director-Server.exe"; Note: Client PCs cannot be
used until the server is up and running, and the client
PCs have been identified to the server--as per
references below. Client-server operation is
supported through your 'activation key' and 'license-
manager' software.
"Cannot Open Database for Photo-badging": If
you see this when starting the Director software,
(re)install the Microsoft DAO software from the
VEREX Director CD (d:\VEREX Director
Setup\DAO\setup.exe).

If you are Warned About a Certificate
Problem During a Software Upgrade
Beginning with v4.72, the Director software
supports validation certificates for additional
security when remote operators (and/or remote
communications clients) are accessing the
Director server.

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