Xerox 180 - Manual (Page 326)

METER READING AND REPORTING
A-8 XEROX DOCUPRINT 180 LPS OPERATOR GUIDE
Entering meter read information
To enter meter read information:
Step 1. Call the Xerox Electronic Meter Data Collection System’s toll- free
number. It operates 24 hours a day, every day, including weekends
and holidays. Meter readings should be reported between the 20th
and the last working day of each month.
423-6168 (in Rochester, NY)
1-800-638-7979 (all other U.S. locations)
When the system answers your call, you hear:
“Thank you for calling the Xerox Electronic Meter Collection System.
For assistance, please call 800-433-7769.”
When it is necessary to provide special information of interest to our
customers, a special announcement message follows this greeting.
Following these initial messages, the system is ready to receive your
meter readings.
Step 2. The system prompts you to begin by asking for your machine serial
number.
“Please enter the machine serial number.”
Enter your machine serial number, followed by a pound sign (#), on
the telephone keypad.
Once you enter your machine serial number, the system repeats it
back to you. (To eliminate the possibility of a coding error for any
letters in the serial number, the system uncodes your entry and says
it with the letters. If the system says the wrong letter, cancel this entry
by entering **4#, recode the letter, and reenter your serial number.)
Step 3. When the serial number has been entered and accepted, the system
asks for the date of the reading.
“Please enter the date of the reading or enter the pound sign for
today's date.”
For example, May 3, 1998 would be entered as 05 03 98 #.
If a date appears to be incorrect, you receive a special message and
are asked to reenter the date.
If the system tells you your date is not within the acceptance range,
it also gives you the correct range. If you do not enter a date within
that range, the system refers you to the touchtone information
number and terminates the call.
When a correct date is entered, the system reads back the date, for
example:
“Date is five three ninety-eight.”
Step 4. When the system finishes reading back the date, it then asks for the
meter reading.
“Please enter meter A.”
Enter the A meter reading, ending with the pound sign. Do not enter
zeros in front of the numbers of the meter read.