Dell C5765DN MFP Color Laser Printer - Manual (Page 13)

Table of Contents
13
Unable to Print.................................................................................................................................. 527
The Print Result is Not What was Expected............................................................................... 528
Trouble during Faxing........................................................................................................................... 530
Sending Problems............................................................................................................................ 530
Receiving Problems......................................................................................................................... 532
Trouble during Scanning...................................................................................................................... 534
Unable to Scan with the Machine ................................................................................................ 534
Unable to Import Scanned Documents to the Computer........................................................... 534
Unable to Send a Scanned Document over the Network (FTP/SMB) .................................... 536
Unable to Send E-mail..................................................................................................................... 537
The Image is not What was Expected.......................................................................................... 537
Network-related Problems .................................................................................................................. 539
When using SMB ............................................................................................................................. 539
When using NetWare...................................................................................................................... 541
When using TCP/IP .......................................................................................................................... 545
When using EtherTalk..................................................................................................................... 546
Dell Printer Configuration Web Tool Problems.......................................................................... 547
E-mail Features Problems .............................................................................................................. 548
Internet/Intranet Connection Problems ....................................................................................... 549
IPv4 and IPv6 Connection Problems............................................................................................. 551
Media Print - Text Trouble................................................................................................................... 553
Media Print - Photos Trouble .............................................................................................................. 554
Status Code ............................................................................................................................................. 555
Other Errors ....................................................................................................................................... 618
Paper Jams ............................................................................................................................................. 619
Paper Jams in Trays 1 to 4.............................................................................................................. 619
Paper Jams in Tray 5 (Bypass) ...................................................................................................... 621
Paper Jams in Fusing Unit.............................................................................................................. 622
Paper Jams in Duplex Module ...................................................................................................... 623
Paper Jams in Finisher-AB1 .......................................................................................................... 624
Paper Jams in H Transport Unit .................................................................................................... 625
Document Jams...................................................................................................................................... 626
Duplex Automatic Document Feeder B1-C.................................................................................. 626
Stapler Faults.......................................................................................................................................... 628
Staple Jams in Staple Cartridge (for Finisher-AB1).................................................................. 629
23 Install Operation for Eco copy/My Forms ......................................................................................... 631
Before Installation................................................................................................................................. 632
Environment Settings ...................................................................................................................... 632
SSL / TLS Settings in Dell Printer Configuration Web Tool ..................................................... 634
Installation Procedures ........................................................................................................................ 636
Installation ........................................................................................................................................ 636
Uninstallation/Version Upgrade.................................................................................................... 638
About License......................................................................................................................................... 639
About OSS.......................................................................................................................................... 639