Dell C5765DN MFP Color Laser Printer - Manual (Page 576)

22 Problem Solving
576
018-560 [Cause] A user authentication error occurred. (Received HTTP Status 401).
[Remedy] Check the followings:
• The destination HTTP server for the scanned document is accessible by PC.
• Login name
• Login password
• The HTTP server name
• The HTTP server path name
018-561 [Cause] The hostname or the script storage location is not correct. (Received HTTP Status 404).
[Remedy] Check the followings:
• The destination HTTP server for the scanned document is accessible by PC.
• The HTTP server name
• The HTTP server path name
018-562 [Cause] A client-side error occurred. (Received HTTP Status 4xx other than 401 and 404).
[Remedy] Check the followings:
• The destination HTTP server for the scanned document is accessible by PC.
• The server settings
018-563 [Cause] A server-side error occurred. (Received HTTP Status 5xx).
[Remedy] Check the followings:
• The destination HTTP server for the scanned document is accessible by PC.
• The server settings
018-564 [Cause] DNS resolution for the specified hostname failed.
[Remedy] Check the followings:
• The destination HTTP server for the scanned document is registered on the DNS
server.
• The machine is connected to the DNS server.
• The address of the DNS server is set on the machine.
018-565 [Cause] DNS resolution for the proxy server name set on the machine failed.
[Remedy] Check the followings:
• The proxy server name set on the machine is registered on the DNS server.
• The machine is connected to the DNS server.
• The address of the DNS server is set on the machine.
018-566 [Cause] Unable to connect to the HTTP server.
[Remedy] Check the followings:
• The network cable connection on the machine
• The destination HTTP server for the scanned document is accessible by PC.
018-567 [Cause] The followings may be the cause:
• The communication is disconnected while reading or writing due to some reason.
• Close process of the file failed due to some reason
[Remedy] Check whether the destination HTTP server for the scanned document is accessible by
PC.
Status Code Cause and Remedy