Dell C5765DN MFP Color Laser Printer - Manual (Page 524)

22 Problem Solving
524
The Copy Result is Not What was Expected
If the copy result is not what was expected, identify the symptom in the following table to
perform the remedy.
Symptom Cause Remedy
The copy is dirty. The document glass or the
document cover is soiled.
Clean the document glass or the document
cover.
Refer to "Cleaning Document Cover and
Document Glass" (P.246).
The document is a
transparent type such as a
transparency film.
If the document is transparent, dirt on the
document cover may be copied. Place a white
sheet of paper on top of the document when
copying.
The document is colored,
rough, or a blueprint.
The paper's background color is copied.
Adjust the copy density or image quality, or
specify [Suppress Background].
The document is glossy
printing paper.
Glossy printing paper easily sticks to the
document glass, and shadows are sometimes
copied, soiling the image. Place a
transparency film under the document when
copying.
The copy is too
dark or light.
The copy density is set to
[Darken] or [Lighten].
Adjust the copy density.
Refer to "Image Quality" (P.76).
The document density is too
light.
Adjust the copy density.
Refer to "Copy" (P.49).
The setting for [Original
Type] is inappropriate for the
document.
Copy black text. If the printout is too light,
select [Text] for [Original Type].
Refer to "Image Quality" (P.76).
The color of the
document and of
the copy differ.
Is the color calibration
incorrect?
Execute auto calibration.
Refer to "Executing Calibration" (P.248).
The document type selected
is not suitable.
Set the suitable value for [Original Type].
Refer to "Original Type (Selecting the
Document Type)" (P.76).
The image quality selected is
unsuitable for the document.
Copy black text. If the printout is too light,
select [Text] for [Original Type].
Refer to "Image Quality" (P.76).
The copy is
slightly
misaligned.
Paper is misaligned in the
tray.
Align the paper edges, and adjust them to the
tray's top corners to reload the paper.
Refer to "Loading Paper" (P.207).