Dell C5765DN MFP Color Laser Printer User Manual

Page 542

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22 Problem Solving

542

Print data format and the print

environment settings on the

computer do not match.

-

If the computer is running on

Windows, set it not to output

Ctrl-D.

The number of print queues

set for the machine exceeds the

maximum number allowed.

Use NWADMIN from a

computer to check on the print

queue list of [Assignment] for

the machine whether the

desired print queue is

assigned.*

Re-send the print data to the

print queue which is assigned

to the machine.*

The slave file server is not

configured. ([Bindery Service]

mode)

Use PCONSOLE from a

computer to confirm whether

the slave file server is registered

to [Service NetWare Server] on

the print server indicated by

[Print Server Information].*

Use PCONSOLE from

computer to register the slave

file server and reflect the

configured settings.*

The slave file server

configuration is mismatched.

([Bindery Service] mode)

Use PCONSOLE from a

computer to confirm whether

the printer type is set to

[Defined Elsewhere] under

[Print Server Information] >

[Printer] > [Printer xxx

Environment Settings].*

If the printer type is not set to

[Defined Elsewhere], change it

to [Defined Elsewhere], and

then reflect the configured

settings.*

The form number on the print

data and the form number set

to the printer do not match.

Use NWADMIN on a

computer to select the

machine and confirm whether

the start number of the form in

the environment settings

matches the number in the

print data.*

Use NWADMIN from a

computer to match the [Start

Form] number in the

machine's environment

settings to the number in the

print data.*

The level settings for the IPX

checksum do not match.

Use the set command from the

console screen on the file server

to confirm whether the IPX

checksum is set to level 2.

Enter the following command

from the console screen on the

file server to set the IPX

checksum to either level 0 or

level 1.

set Enable IPX Checksum=x

(x = 0 or 1)

The level settings for the NCP

packet signature do not match.

Use the set command from the

console screen on the file server

to confirm whether the NCP

packet signature is set to level

3.

Enter the following command

from the console screen on the

file server to set the NCP

packet signature to either level

0, 1, or 2, and restart the file

server.

set NCP Packet Signature

Option=x (x = 0, 1, or 2)

The default device name is

incorrect.

Print the Configuration Report

to confirm the last 6 digits (3

bytes) of the Ethernet address.

Set the device name using the

correct Ethernet address.
Set a device name differing

from the default name.

The directory tree name is not

configured.

Print Configuration Report to

confirm whether the tree name

is specified.

Set the tree name.

Cause

Check point

Remedy

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