Dell C5765DN MFP Color Laser Printer User Manual

Page 552

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22 Problem Solving

552

Unable to scan using an IPv6 address

Other problems on IPv6 addresses

Symptom

Remedy

When the machine is

configured with only a link-

local address, file transfer fails.

Assign a global address to the machine.

When you specify the

computer name on a storage

destination server of the Scan

to PC (SMB) service in an IPv6

environment without a DNS

server, scan data cannot be

transferred.

Scan data cannot be transferred with SMB if a destination server

is specified using the computer name. Use the IPv6 format to

specify the server.

The machine does not operate

correctly if the mail address for

the E-mail service is specified

in IPv6 address literal format.

Example:

csw@[ipv6:2001:db8::1]

In an IPv6 environment, use a DNS server and specify an e-mail

address using the FQDN.

Symptom

Remedy

Unable to search devices with

IPv6 addresses in UPnP.

In an IPv6 environment, use Function Discovery of Web

Services on Devices (WSD).

In an IPv6 network with no

DNS server installed,

authentication fails if an SMB

authentication server is

specified using the computer

name.

Directly specify the IPv6 address to specify the computer name

of an authentication server.

When the Web Applications

service is used, you cannot

correctly specify the

destination URL using the IPv6

address.

Example:

http://[ipv6:2001:db8::1]

In an IPv6 environment, use a DNS server and specify a remote

service's destination URL using the FQDN.

IPv6 addresses are not correctly

recorded on output job logs.

Use an IPv4 network for correct logging.

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