Dell C5765DN MFP Color Laser Printer User Manual

Page 598

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22 Problem Solving

598

027-728

[Cause] The number of files that are to be sent to external services exceeded the maximum

number.

[Remedy] Reduce the number of files, and send them again.

027-730

[Cause] The number of the document pages attached to the SMTP mail exceeds the maximum

number of pages allowed for the Split Send feature.

[Remedy] Increase the number of pages allowed for the Split Send feature, or reduce the number

of the document pages.

027-735

[Cause] The data transfer using SSL is specified, but the SSL setting of the machine is disabled.
[Remedy] Enable the SSL setting, or specify HTTP for the transfer protocol.

027-736

[Cause] The server certificate verification feature of the machine is disabled when the server

certificate verification is required.

[Remedy] Enable the server certificate validation. Or, disable the server certificate validation for

data transfer.

027-750

[Cause] Attempted to execute a fax or print transmission to the scanned document.
[Remedy] The Fax or Print features are unavailable for scanned documents. Set the job flow

correctly.

027-751

[Cause] An error occurred during job flow processing.
[Remedy] Confirm the settings of the job flow.

027-752

[Cause] A mandatory entry field is blank in the job flow.
[Remedy] Take one of the following measures:

• Do not link folders to job flows that have mandatory entry fields.
• Set the default values to the mandatory fields of the job flow.

027-753

[Cause] 1)Attempted to execute the service while the port necessary for the job flow is either

deactivated or disabled.

2)Attempted to execute a job flow to send e-mail using the Encryption or Digital

Signature feature while S/MIME communication is disabled.

[Remedy] For 1), have your system administrator confirm the port status.

For 2), enable S/MIME communication, or modify the job flow so that e-mail is sent by

not using the Encryption or Digital Signature feature.

027-754

[Cause] [PDF Signature] is set inconsistency in the job flow.
[Remedy] Check the PDF signatures for both the system data settings (machine's current settings)

and the executed job flow settings. If these settings differ, coordinate them.

027-761

[Cause] An on-demand print job was sent to the machine using the Web Applications feature,

but the time interval from receiving the print job until starting the print processing

exceeded the time limit specified on the machine.

[Remedy] When multiple documents are to be printed, reduce the number of documents, and

then execute the operation again. If the error still is not resolved, enter the System

Administration mode, and then select [System Settings] > [Common Service Settings]

> [Machine Clock / Timers] > [Print-On-Demand Duration], and specify a larger value

or "0".
When on-demand printing is executed using the Web Application feature, the print

processing time is limited. Consequently if many documents are to be printed or if print

processing takes time, a timeout may occur before all the data are received. To resolve

this problem, change the time limit value according to the document volume and type.

If the error still is not resolved, contact Customer Support at dell.com/contactdell.

Status Code

Cause and Remedy

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