Dell C5765DN MFP Color Laser Printer - Manual (Page 540)

22 Problem Solving
540
When you cannot delete documents from the [Print] window
Others
Cause Check point Remedy
You are trying to delete all
print data displayed in the
[Print] window. (Only the
system administrator is allowed
to delete all data.)
Confirm whether you are trying
to delete the print data from
the [Print] menu. ([Cancel All
Documents] menu.)
Select the print data to delete,
and delete from the
[Document] menu in the
[Print] window. (Select
[Cancel].)
The print data has a different
owner.
Confirm whether the name
displayed as the owner for the
selected print data and the
user's login name to Windows
are the same.
Login to Windows using the
name displayed as the owner of
the print data, and then delete
the print data.
Symptom Remedy
The message "Unknown
document name" is displayed
for the job name in the job
history instead of the correct
job name.
Change the setting of the SMB receiving buffer to [Hard Disk
Spool] or [Memory Spool].