Dell C5765DN MFP Color Laser Printer - Manual (Page 619)

Paper Jams
619
Paper Jams
When a paper jam occurred, the machine stops and an alarm beeps. A message is also
displayed on the touch screen. Follow the instructions displayed to remove the jammed
paper.
Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn pieces,
making sure that none remain inside the machine.
If a paper jam message appears again after you have cleared the paper jam, another paper jam
may be occurred in some other parts of the machine. Clear this by following the message.
When the paper jam is cleared, printing is automatically resumed from the point when the
paper jam occurred.
If you were during copying, press the <Start> button to resume the copying from the point
when the paper jam occurred.
This section describes how to clear a paper jam occurring in the following locations.
The following shows the reference section for the procedures to clear a paper jam in each
location.
Paper Jams in Trays 1 to 4....................................................................................................... 619
Paper Jams in Tray 5 (Bypass)................................................................................................. 621
Paper Jams in Fusing Unit ...................................................................................................... 622
Paper Jams in Duplex Module................................................................................................ 623
Paper Jams in Finisher-AB1 .................................................................................................... 624
Paper Jams in H Transport Unit............................................................................................. 625
Note • When a paper jam occurred, if you pull out a paper tray without checking the paper jam location, the
jammed paper may be torn and the pieces may remain inside the machine. This may cause machine
malfunctions; therefore, always check where the paper jam occurred first.
• If any piece of jammed paper remains inside the machine, the paper jam message will not disappear
from the touch screen.
• Clear the paper jams while the machine is on. If you turn off the machine, all data stored on the
memory of the machine will be erased.
• Do not touch components inside the machine. This may cause print defects.
Paper Jams in Trays 1 to 4
The following describes how to clear paper jams occurring in Trays 1 to 4.
1
Raise the latch on the handle of the right hand cover to open the cover.
2
Remove the jammed paper.