Trouble during copying, Unable to copy, Trouble during copying" (p.523) – Dell C5765DN MFP Color Laser Printer User Manual

Page 523

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Trouble during Copying

523

Trouble during Copying

This section describes how to resolve copy problems.

Unable to Copy

If you cannot copy a document, identify the symptom in the following table to perform the

remedy.

Symptom

Cause

Remedy

The document is

not correctly fed

from the

document feeder.

The document is too small.

The minimum size of document that can be

loaded on the document feeder is 139.7 x 210
mm (A5, A5 , 5.5 x 8.5, 5.5 x 8.5 ).
Refer to "Copying Procedure" (P.50).

The document type is

unsuitable.

The document feeder does not feed irregular

sized documents, business cards,

transparencies, or thin documents.

In addition, the document feeder does not

feed documents with sticky tags, paper clips,

or adhesive tape.
Refer to "Copying Procedure" (P.50).

The document guides are set

in incorrect positions.

Adjust the document guides to the

document.
Refer to "Copying Procedure" (P.50).

A piece of torn paper remains

in the document feeder.

Open the document feeder cover, and remove

the piece.
Refer to "Document Jams" (P.626).

Documents of mixed sizes are

loaded.

When loading documents of mixed sizes, be

sure to set [Mixed Size Originals] to [On].

Otherwise, a paper jam will occur.
Refer to "Mixed Size Originals (Scanning

Different Size Documents Simultaneously)"

(P.89).

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