Dell C5765DN MFP Color Laser Printer - Manual (Page 586)

22 Problem Solving
586
018-793 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "93" (no results returned) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-794 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "94" (no more results) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-795 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "95" (results remaining) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-796 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "96" (client loop detected) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-797 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "97" (referral limit exceeded) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
021-210
021-211
021-212
[Cause] An error occurred in the smart card reader.
[Remedy] Check the connection between the smart card reader and the machine. Switch off the
machine power, make sure that the touch screen is blank, and then switch on the
machine power. If the error still is not resolved, the smart card reader may be defective.
Connect an unbroken smart card reader and execute the operation again.
021-214 [Cause] An error occurred during encrypted communication between the machine and the USB
memory device.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Execute the operation again. If the error still is not resolved,
contact Customer Support at dell.com/contactdell.
021-215 [Cause] The accounting/billing device connected does not match the device set on the machine.
[Remedy] Change the setting on the machine or connect the correct accounting/billing device, and
switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power.
021-360
021-361
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
021-401 [Cause] The number of authentication devices such as a smart card reader connected exceeds
the setting value.
[Remedy] Disconnect the authentication device connected.
Status Code Cause and Remedy