Dell C5765DN MFP Color Laser Printer - Manual (Page 547)

Network-related Problems
547
Dell Printer Configuration Web Tool Problems
The possible symptoms and remedies for problems when using Dell Printer Configuration
Web Tool are as follows:
Symptom Remedy
Cannot connect to Dell Printer
Configuration Web Tool.
Is the machine working properly?
Check whether the machine is turned on.
Is Internet Services (HTTP) port activated?
Print Configuration Report to confirm.
Is the Internet address correctly entered?
Confirm the Internet address again. If the problem persists,
enter an IP address to connect to Dell Printer Configuration
Web Tool.
Is a proxy server being used?
Depending on the proxy server, connections may not be possible.
The [Please wait] message is
continuously displayed.
Wait for a while as instructed.
If the status does not change, click the [Refresh] button.
If this does not impart any effect, confirm whether the machine
is operating correctly.
The [Refresh] button is not
functioning.
Are you using a specified browser?
Refer to "Installation of Dell Printer Configuration Web Tool"
(P.418) to confirm whether your browser is supported.
Selecting the menu on the left
frame does not update the right
frame contents.
The screen display is distorted. Change the window size for the browser.
The latest information is not
displayed.
Click the [Refresh] button.
Characters are not correctly
displayed.
Use Western European language command.
Pressing [Apply] does not apply
the new settings.
Are the entered values correct?
If a value outside of the permitted range is entered, the update
will automatically be made within the range.
This may occur when the control panel is being operated or the
operation has just been completed.
When the automatic reset function is set, any setting configure
with Dell Printer Configuration Web Tool is not applied until
setting the time set for automatic reset. Wait until then.
When you click [Apply], a
message such as "The server has
returned ineffective or
unrecognizable response" or
"No data" is displayed on the
browser.
Is the password correct?
The entries for Password and Confirm Password do not match.
Enter the correct password.
Restart the machine.
Cannot delete jobs. Wait for a while, and click [Refresh].