Troubleshooting – Dell C5765DN MFP Color Laser Printer User Manual
Page 512
22 Problem Solving
512
Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
Follow the troubleshooting procedure below to solve the problems.
If the error is not resolved even after following the above procedure, contact Customer
Support at dell.com/contactdell.
The machine does not work
properly.
Yes
Action Refer to "Machine Trouble" (P.513).
No
A message is displayed.
Cause Has a paper or document jam occurred?
No
Yes
Action For information on paper jams, refer to "Paper Jams" (P.619).
For information on document jams, refer to "Document Jams"
No
Cause Is a status code displayed?
Action Refer to "Status Code" (P.555).
The image quality is poor.
Action Refer to "Image Quality Trouble" (P.518).
No
Yes
Trouble during copying
Action Refer to "Trouble during Copying" (P.523).
No
Yes
Trouble during printing
Action Refer to "Trouble during Printing" (P.527).
No
Yes
Trouble during faxing
Action Refer to "Trouble during Faxing" (P.530).
No
Yes
Trouble during scanning
Action Refer to "Trouble during Scanning" (P.534).
No
Yes
Network-related Problems
Action Refer to "Network-related Problems" (P.539).
No
Yes
Media Print - Text-related
Problems
Action Refer to "Media Print - Text Trouble" (P.553).
No
Yes
Media Print - Photos-related
Problems
Action Refer to "Media Print - Photos Trouble" (P.554).
Yes