ETC Cobalt Family v7.0.0 - Manual (Page 68)

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Troubleshooting - Flickers
Symptom: A Dimmer/device with start address below ~200 flickers or drops out at semi-regular
intervals.
Solution
• Turn off RDM at the DMX port it is plugged into using
system settings /GCE.
If this stops flicker then device is not fully compliant with the DMX spec, inform supplier so
they can fix.
• Check termination by connecting device directly to a DMX output with no other devices
connected.
Troubleshooting - External Touchscreen
Symptom: Touching one selects something on the other screen.
Solution
• Turn off. Turn on.
• Recalibrate and ensure to select the right screen. Touchscreens can't match the touch and
screen automatically, they have to be told which is which
Troubleshooting - Backup is not in sync
Symptom: The backup isn't following the server.
Solution
• Ensure backup has current play (send to/fetch from) and is on the in
Backup Sync settings.