ARRIS Timbuktu for Macintosh v8.8.3- Getting Started Guide - Manual (Page 36)

Getting Started with Timbuktu Pro for Macintosh | 36
computer for maintenance and troubleshooting, but prevents you from establish-
ing outgoing Timbuktu Pro connections or changing any Timbuktu Pro settings.
You will be able to receive and reply to messages with the Send service, but you
will not be able to forward messages or send new ones.
When you enable the Help Desk Mode feature, the following restrictions will be
imposed:
• Only the TCP/IP transport is available. (Skype and Dial Direct are disabled).
Incoming TCP/IP access is locked on, and cannot be disabled.
• The New Connection window is disabled and outgoing connections from
other windows, such as Chat, are prohibited.
• The Settings menu will be disabled; the Preferences and Define Users dialog
boxes will not be accessible.
• The Scripts menu will not appear.
• Certain menu options will change or disappear. For example, the Open Tim-
buktu option will change to Open Messages Received, and the Admit Tempo-
rary Guest option will not appear.
• Timbuktu Pro will not perform the automatic check for updates.
WARNING: Enable this feature with caution! Once enabled, it cannot be disabled.
Setting Master Password Preferences
When you create a master password, you can protect access to those parts of Tim-
buktu Pro that change Timbuktu Pro’s configuration and security settings—the
Preferences, Incoming Access, and Define Users dialog boxes. When you create a
master password, you can specify the areas of Timbuktu Pro that are password-
protected. When you attempt to access the password-protected areas, you will
need to enter your master password before you can proceed.
If you protect your Timbuktu Pro settings with a master password, be sure you
choose a password you will remember. If you forget your master password, you
will need to uninstall and reinstall Timbuktu Pro to reset it, and all configuration
settings and custom access privileges will be lost.
To set or change your master password
1. From the Setup menu, choose Preferences.
2. If you have an existing master password, enter it when prompted.
3. Click the Master Password tab.