ARRIS Timbuktu for Macintosh v8.8.3- Getting Started Guide - Manual (Page 8)

Getting Started with Timbuktu Pro for Macintosh | 8
The Dial Direct Transport
Timbuktu Pro also includes a direct modem-to-modem protocol called Dial Direct.
You can use Dial Direct to connect directly to a remote Timbuktu Pro computer
with no other network connection required.
Who Can Connect to Your Timbuktu Pro Computer?
The first and most important answer is “No one—without your permission!” But
once you have set up your security options, anyone who meets your connection
criteria may connect.
Note: If your computer is connected to a company network that is protected by a
firewall, your Timbuktu Pro computer may only be accessible to users from your
local network. However, firewalls can be configured to admit Timbuktu Pro traffic.
What Timbuktu Pro Can Do for You
With Timbuktu Pro, you can
• Save technical support time and money by taking control of a remote user’s
computer and solving their problem without leaving your desk.
• Train employees and customers alike for a fraction of the usual time and cost.
Demonstrate the latest applications or products while a remote user watches.
Then observe and help as the user practices. Provide individual attention for
all remote trainees, and save the time and expense of travel.
• Work remotely from wherever you are. Harness the power of remote control to
share information, transfer files access databases, and send messages
across your network. You’ll discover many ways to work easier and smarter.
• Collaborate with remote colleagues in real time. Share screens, documents,
and information with both Macintosh and Windows computers. Work with
others anywhere, and confer with your colleagues using audio- or text-based
conferencing.
• Save time by scripting a variety of Timbuktu Pro tasks. Timbuktu Pro includes
AppleScripts that incorporate Timbuktu’s extensive scripting implementa-
tion. Or create your own scripts—you can even add them to the Script menu.
• Protect your network resources. You can open and close transports and grant
custom combinations of Timbuktu Pro services to individual Registered User
and Windows NT User accounts.