Canon EOS R5 C VR Creator Kit with RF 5.2mm f/2.8 Dual Fisheye Lens - Manual (Page 215)

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Trouble s hooting
Sound i s di s torted or i s recorded at lower level s .
- Thi s may happen when the appropriate audio level i s not s et correctly. Adju s t the audio recording level manually
( A 104). You can al s o activate the microphone attenuator ( A 104) to reduce the audio level.
- The audio level i s adju s ted manually and the recording level i s s et too low. Chec k the audio level meter on the s creen
and adju s t the audio level correctly (
A
104).
The picture i s di s played correctly but there i s no s ound from the built-in s peaker.
- S pea k er volume i s turned off. Adju s t the volume ( A 139).
- Di s connect any cable s /external device s connected to the
×
(headphone) terminal.
Card s and Acce ss orie s
Cannot in s ert the card.
- The card you are trying to in s ert i s not facing the correct direction. Turn it over and in s ert it.
Cannot record on the SD card.
- A compatible card mu s t be u s ed (
A
33).
- Initialize the card ( A 35) when you u s e it with the camera for the fir s t time.
- The card i s full or it already contain s the maximum number of clip s (999 clip s ). Delete recording s ( A 143) to free s ome
s pace or replace the card.
- The clip number ha s reached it s maximum value. S ave your recording s and initialize the card ( A 35) or delete all the
clip s (
A
143).
- The LOCK s witch on the S D card i s s et to prevent accidental era s ure. Change the po s ition of the LOCK s witch.
- The folder and file number s for MP4 clip s and photo s have reached their maximum value. S et >
[
Æ
Recording/Media S etup] > [MP4 Clip/Photo Numbering] to [Re s et] and in s ert a new card.
Recording to and playing back from a card i s s low.
- Thi s may occur a s recording s are made and deleted repeatedly over time. S ave your recording s and initialize the card
(
A
35).
Connection s with External Device s
Video noi s e appear s on a nearby TV s creen.
- When u s ing the camera in a room where a TV i s located, k eep a di s tance between the AC adapter and the power or
antenna cable s of the TV.
Network Function s
Chec k Thi s Fir s t
• Are the camera, computer or other network devices all turned on?
• Is the network working and correctly configured?
• Are all network devices correctly connected to the same network as the camera?
• When using a Wi-Fi network, are there any obstructions between the camera and the access point or
between the network device used and the access point?