Rockwell Automation 2090 Ultra3000 Installation Manual User Manual

Page 135

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Publication 2098-IN003E-EN-P — April 2004

Troubleshooting Status Indicators

4-7

E28

Motor Parameter Error

Parameter loaded from smart encoder or
received from SERCOS controller is
incompatible with the drive.

• Select a different motor through the

SERCOS controller.

• Select a different motor.

E29

Encoder Output Frequency Exceeded

Encoder output frequency exceeds the
maximum user specified value. This only
applies when the encoder output is
synthesized by the drive.

• Increase the encoder output maximum

frequency parameter.

• Decrease the encoder interpolation

parameter.

• Increase the encoder output divider

parameter.

E30

Encoder Communication Fault

Communication was not established with
an intelligent encoder.

• Verify motor selection.
• Verify the motor supports automatic

identification.

• Verify motor encoder wiring.

E31

Encoder Data

Encoder data is corrupted.

Replace the motor/encoder.

E32

Sine/Cosine Encoder Frequency Limit
Exceeded

Maximum frequency of the sine/cosine
circuitry has been exceeded.

• Decrease velocity.
• Use encoder with lower resolution

(before interpolation).

E33

Absolute Position Exceeds Position
Rollover

Motion is commanded to a position outside
the position rollover range.

• An absolute index is initiated that

specifies a position outside the position
rollover range.

• A homing cycle is initiated with the

home position outside the position
rollover range.

• A define home is initiated with the

home position outside the position
rollover range.

• A preset position is initiated that

specifies a position outside the position
rollover range.

Set motion command to a position within
the position rollover range.

E34

Ground Fault

Wiring error.

Check motor power wiring.

Motor internal ground short.

Replace motor.

Internal malfunction.

Disconnect motor power cable from drive
and enable drive with current limit set to 0.
If fault remains, call your A-B
representative. If fault clears, then a wiring
error or motor internal problem exists.

E35

Precharge Fault

Low AC input voltage.

Check input AC voltage on all phases.

Internal malfunction.

Call your A-B representative.

E36

Power Circuitry Overtemperature

Excessive heat exists in the power circuitry.

• Reduce acceleration rates.
• Reduce duty cycle (ON/OFF) of

commanded motion.

• Increase time permitted for motion.
• Use larger Ultra3000 and motor.
• Check tuning.

E37

AC Line Loss

One or more phases of the input AC power
is missing.

Check input AC voltage on all phases.

E38

RESERVED

Call your local Allen-Bradley
representative.

Error

Code

Problem or Symptom

Possible Cause(s)

Action/Solution

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