Rockwell Automation 2711E-ND7 PanelView File Transfer Utility User Manual User Manual
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Troubleshooting for the PanelView e Transfer Utility 32
Messages/General Types of Messages
What to do
Cause
Communications hardware or driver not
present.
Check for supported communications
network information, which resides in the
PanelView terminal, by pressing the
Terminal Information button on the Terminal
Configuration screen. For details, see
Chapter 5 in the PanelView 1000e, 1200e,
and 1400e Operator Terminals User Manual.
For ControlNet, check that the KTCX card is
installed in the terminal.
By default, Remote I/O, ControlNet, and
DH+ drivers are the available drivers. To
install another driver, use the Serial
Firmware Upgrade Utility.
KTC Control Net Driver Card did not go online.
Perhaps network keeper is inoperative.
ControlNet Version 1.5 KTC card is not
recognized by WINtelligent LINX.
ControlNet Version 1.5 is currently not
supported. Use ControlNet Version 1.25
until further notice.
Driver: Serial 1. Cannot obtain COM Port.
Transfer aborted.
ControlNet Version 1.5 KFC card is not
recognized by WINtelligent LINX or
INTERCHANGE.
ControlNet Version 1.5 is currently not
supported. Use ControlNet Version 1.25
until further notice.
Driver: KFC to CNet. Problem with
communication. Transfer aborted.
ControlNet Version 1.5 KFC card is not
recognized by WINtelligent LINX or
INTERCHANGE.
ControlNet Version 1.5 is currently not
supported. Use ControlNet Version 1.25
until further notice.
No application has been selected on the
PanelView terminal. Cannot upload.
You have not selected an application.
Select an application on the PanelView
terminal before uploading.
Insufficient disk space for the uploaded
application.
The host PC’s hard drive does not have
enough disk space.
Provide the host PC’s hard drive with more
disk space, or select another hard drive.
Invalid name for the alarm history file that is
being uploaded.
The alarm history file that is being uploaded
does not have a valid name.
Specify the name for the alarm history file
that is being uploaded.
This firmware version does not support the
alarm history upload feature.
The current firmware does not support the
alarm history upload feature.
Upgrade the firmware to Version 2 or later.
Unable to format the terminal storage. An
application is currently running on the
PanelView terminal.
You are attempting to format the terminal
storage while a selected application is
running.
Deselect the application that is running, if
you can. Or download the application to
another terminal storage.