Rockwell Automation 2711E-ND7 PanelView File Transfer Utility User Manual - Manual (Page 94)

6–6 Troubleshooting for the PanelView e Transfer Utility 32
Problem What to do Cause
No ControlNet (KTCs) driver found on PanelView
terminal.
The download application cannot be made
current when download completes.
Do you want to continue?
(Warning 4205) A required ControlNet Scheduled driver is
not installed in the PanelView terminal. Choose Yes to continue. Choose No to
cancel the file transfer. The application will
not be selected.
Host PC failed to communicate with PanelView
terminal. Error code RDM number: 0x%X
(Error 4209) For serial transfers: The PanelView
terminal is incorrectly in Run mode; it must
be in Configure mode. The Transfer
Application screen must also be displayed
at the terminal. Switch the PanelView terminal to Configure
mode. Select Transfer Application from the
Terminal Configuration screen. Then select
the Serial tab.
For serial transfers: The development
computer’s baud rate does not match the
baud rate defined in the PanelView
terminal. Ensure the baud rate in the PanelView
terminal matches the baud rate in the
Transfer Utility. To check the terminal’s baud
rate, select Transfer Setup from the
Terminal Configuration screen. Then select
the Serial tab.
For serial transfers: The serial cable may
be disconnected or the wrong cable is being
used. Ensure the serial cable is properly
connected, and try the file transfer again.
For network transfers: The specified
transfer path may not match the transfer
path defined in the PanelView terminal’s
Transfer Setup screen. Ensure the transfer path in the PanelView
terminal matches the transfer path in the
Transfer Utility.
To check the terminal’s transfer path with an
application selected, select Terminal
Network Setup from the Terminal
Configuration screen.
To check the terminal’s transfer path without
an application selected, select Transfer
Setup from the Terminal Configuration
screen. Then select the Network tab.
For network transfers: A network cable may
be disconnected or the wrong cable is being
used. Ensure the network cable is properly
connected, and try the file transfer again.
For network transfers: The wrong
development computer network driver may
be used or incorrectly configured. Ensure the correct network driver is used,
and use the communication software to
configure the network driver.
For network transfers: The terminal is
incorrectly in the Configure mode; it must be
in Run mode. Switch the PanelView terminal to Run
mode.
For Remote I/O Pass-Through transfers:
The configured Pass-Through control byte
does not match the control byte setting in
the Panelview terminal. Ensure the control byte in the PanelView
terminal matches the control byte in the
Transfer Utility.
To check the terminal’s control byte with an
application selected, select Terminal
Network Setup from the Terminal
Configuration screen.
To check the terminal’s control byte without
an application selected, select Transfer
Setup from the Terminal Configuration
screen. Select the Network tab, and then
press the Block Transfer Files button.
For Remote I/O Pass-Through transfers: A
network cable may be disconnected or the
wrong cable is being used. Ensure the network cable is properly
connected, and try the file transfer again.