Rockwell Automation 2711E-ND7 PanelView File Transfer Utility User Manual - Manual (Page 89)

Chapter
6
Troubleshooting for the
PanelView e Transfer Utility 32
This chapter describes how to diagnose and solve problems you
might encounter while transferring applications to PanelView
1000e/1200e/1400e terminals.
PanelView e Transfer Utility 32 has context-sensitive online help.
When an error message appears during any stage of file or
application transfer, press
F1 on the keyboard to display probable
causes of the error.
In PanelView e Transfer Utility 32, errors are categorized as either
warnings or problems. Error messages are preceded by a colored
icon that indicates the severity of the error.
Icon Description
Indicates a problem you may encounter while uploading or downloading
PanelView application files, or uploading alarm history files. For problems,
the file transfer is immediately halted.
Indicates a warning you may receive during a file transfer, advising you to
take or avoid a specific action. For warnings, you have the option of
ignoring them and continuing with the file transfer.
For all PanelView communication problems, the PanelView e
Transfer Utility 32 waits for a period of time (called a timeout)
before displaying a communication error message. You can change
this timeout duration by selecting System Options from the Options
menu. Then select the General tab in the System Options dialog box.
In the Communication Timeout Duration field, specify how long you
want the transfer utility to wait before displaying a message after a
communication error has occurred.
Use the following table to identify problems you may encounter
while trying to upload or download PanelView application files, or
upload alarm history.
Problem Cause What to do
БББББББББББББ
БББББББББББББ
Application file won’t download or upload. БББББББББББ
БББББББББББ
You are using the wrong serial cable. БББББББББББ
БББББББББББ
Check the serial cable.
БББББББББББББ
БББББББББББББ
Б ББББББББББББ
Б ББББББББББББ
Б ББББББББББББ
БББББББББББББ
БББББББББББ
БББББББББББ
Б ББББББББББ
Б ББББББББББ
Б ББББББББББ
БББББББББББ
The application file is too large. БББББББББББ
БББББББББББ
Б ББББББББББ
Б ББББББББББ
Б ББББББББББ
БББББББББББ
Ensure the memory size of the application
file does not exceed the User Memory Limit.
For information on application file size, see
Chapter 1, Introducing PanelView
Terminals, in the PanelView
1000e/1200e/1400e Operator Terminals
User Manual.
General Upload/Download
Problems