5 generic smtp routing – FaxBack NET SatisFAXtion 8.6 - Manual User Manual

Page 109

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2 – Server Administration

NET SatisFAXtion 8.6 Manual

109

Select the Gateway Notification tab and enter the mail server name or IP
address and the email address of the Fax Server Administrator to be notified of
the Email Gateway service being stopped or started.

2.9.2.5

Generic SMTP Routing

Users must be able to send email to the fax server using the format

[email protected]

, where 5550123 is the fax number, and

fax.company.com

is the fax server’s unique domain. The following notes provide

an outline of the required configuration, but the specific steps on how to
implement this will depend on the DNS and email software being used.

It is strongly recommended that mail for the SMTP Gateway's E-mail domain be
routed first through the mail server, rather than directly from the client to the
SMTP Gateway. This funneling of mail takes advantage of any advanced mail
processing features the mail server may have, as well as introducing the fault
tolerance offered by the mail server's store-and-forward function. Many mail
servers will need to be configured to allow relaying for the fax domain.

It is usually sufficient to configure DNS with the following records, assuming the
fax server’s IP is

192.168.10.10

, and the mail server is

mail.company.com

. If fax

senders will be out on the Internet, then the IP address must be a public IP.

fax.company.com

3600

IN A

192.168.10.10

fax.company.com

3600

IN MX

10 mail.company.com

Illustration 2.9.2.4#2: SMTP Gateway Setup - Gateway Notification

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