FaxBack NET SatisFAXtion 8.6 - Manual User Manual

Page 182

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4 – Appendices

NET SatisFAXtion 8.6 Manual

182

1382 Invalid command received in receive phase D. Error type:

NON_RETRYABLE

.

1383 Unable to continue after PIN or PIP.

Error type:

NON_RETRYABLE

.

1583 Bad open ring 0 / kernel mode driver:

There is another instance

of the Class1 driver already loaded, or the Windows account attempting to load
the driver does not have Administrative permissions. Error type:

NON_RETRYABLE

.

1599 No modem response:

The modem did not respond to any commands.

Check cabling or if this is a PCI card modem, check that the card is properly
seated. Also try shutting the server down, leaving it off for 60 seconds, and
powering it back on. Error type:

NON_RETRYABLE

.

1600 Invalid response from modem:

The modem sent a response not

allowed by the Class 2 specification. Error type:

NON_RETRYABLE

.

1601 Not a Class 2 modem:

The modem does not support the Class 2

command set. Error type:

NON_RETRYABLE

.

1602 Send data was not supplied to the modem fast enough:

Check

serial port settings to ensure the fax server can send data fast enough to the
modem. Error type:

RETRYABLE

.

1607 Send collided with receive:

An outbound port was allocated just as

the port began to receive a call. Error type:

BUSY

.

1619 Timeout sending or receiving data from modem:

Either the

driver timed out on the modem during send or receive or a +FHNG code was
greater than 255. Error type:

NON_RETRYABLE

.

1620 Busy:

A busy tone was detected. Error type:

BUSY

.

1621 No dial tone:

By default, the modem will listen for dial tone before

trying to place an outbound call. The most common cause of this error is not
having a working phone line plugged into this port. If the phone lines do not
provide dial tone, the modem must be configured to not detect dial tone before
dialing (see

dial_progress_mode

). Error type:

NO_DIAL_TONE

.

1622 Modem did not detect fax device on answering side:

Call was

not answered by a fax. Error type:

NO_ANSWER

.

1623 Modem did not detect fax device on answering side:

The driver

received something other than +FCON from the modem upon answering the
line. Error type:

NON_RETRYABLE

.

1624 No answer:

No response from modem during answer for receive. Error

type:

NON_RETRYABLE

.

1625 Call hung up before fax was complete:

The modem returned a NO

CARRIER while sending. Error type:

RETRYABLE

.

1624 No Answer, remote device did not respond to handshake:

The

call connected but the remote device failed to respond to repeated attempts to
handshake. The timer is 35 seconds. Error type:

NON_RETRYABLE

.

1626 Modem abor ted the fax:

The modem returned an +FHNG:0 even

though the fax was not complete. Error type:

RETRYABLE

.

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