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4 – Appendices NET SatisFAXtion 8.6 Manual 186
28014 No URL specified in phone number and there is no proxy or
gateway configured: IP_FAX is not correctly configured. Run Re-Detect Fax
Devices. Error type:
NON_RETRYABLE .
28015 Cannot find a URL in the SIP Via: Incompatible media gateway.
Error type: NON_RETRYABLE .
28016 Send underrun. Error type: NON_RETRYABLE .
28017 Unable to open an even numbered T.38 por t. Error type:
NON_RETRYABLE .
28018 Error registering with Windows Sockets Kernel. Error type:
NON_RETRYABLE .
28019 Error capturing Windows Sockets Kernel provider. Error
type: NON_RETRYABLE .
28020 Error binding kernel socket. Error type: NON_RETRYABLE .
28021 Error binding kernel socket. Error type: NON_RETRYABLE .
28022 Error getting kernel socket IP por t address. Error type:
NON_RETRYABLE .
28023 Special Information Tone detected: A SIT has been received.
This can include “number out of service” and other PSTN errors beyond the TDM
network (where Q.850 cause codes would be used instead). Error type:
NO_ANSWER .
28024 Busy tone detected: The destination number is busy at a point
beyond the TDM network. Error type: BUSY .
28025 Talking detected with no fax: The call connected, but either there
was no reinvite for T.38, or the RTP stream analysis indicated that there was a
voice on the line. This can be caused by a human or answering machine
answering the call. Also some service providers play a recording for out-of-
service numbers without using a SIT tone. Listen to the RTP stream, or the WAV
file in the Queue directory to determine what audio is being received. Error
type:
NON_RETRYABLE .
28026 Ring back detected with no answer: Call was not answered in
the configured time period. The timer is 45 seconds. Error type: NO_ANSWER .
28027 Fast busy tone detected: The number is not in service or the call
has been rejected at a point beyond the TDM network. A destination number on
a PRI, T1 or DID trunk when the trunk is down can result in a fast busy. Error
type:
BUSY .
4.1.7
28160–28240: SIP 300 Messages
These are error codes returned by the media gateway or fax service. The second
number listed is the equivalent standard SIP code.
28160 300 Multiple choices. Error type: NON_RETRYABLE .
28161 301 Moved permanently. Error type: NON_RETRYABLE .
28162 302 Moved temporarily. Error type: NON_RETRYABLE .
28163 303 Use proxy. Error type: NON_RETRYABLE .
28164 304 Alternative ser vice. Error type: NON_RETRYABLE .