8 enabling dtmf collection, 1 audiocodes mediapack mp114 / mp118, 2 dialogic brooktrout fax cards – FaxBack NET SatisFAXtion 8.6 - Manual User Manual

Page 50: 3 dialogic eicon diva server, Audiocodes mediapack, Mp114, Mp118

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2 – Server Administration

NET SatisFAXtion 8.6 Manual

50

2.5.1.7.5

Any T1 or PRI Equipment / Any Other VoIP Equipment

DNIS is normally captured and can be used to route faxes. No additional
configuration is necessary.

2.5.1.8

Enabling DTMF Collection

Each type of fax device has its own method for enabling DTMF collection. Refer
to the section specific to your device.

2.5.1.8.1

AudioCodes MediaPack MP114 / MP118

In order to enable DTMF collection for AudioCodes MediaPack gateways, a
simple configuration change must be made.

Log in to the MediaPack’s web interface. The default user name is “Admin” and
password is “Admin.” The administrator may have changed these defaults.

Navigate to Protocol Management ► Endpoint Settings ► Automatic Dialing

Change the Auto Dial Status for all ports to “Hotline.”

Click Submit.

Be sure to click the

Burn button at the top of the page to make the

changes permanent.

When the MediaPack receives a call it will now play a second dial tone. The PBX
or phone switch will deliver DTMF tones, and the call will ring through to the fax
server. If you make this change, and hear dial tone after you call a fax extension,
then the PBX is not delivering DTMF.

2.5.1.8.2

Dialogic Brooktrout Fax Cards

Use the DTMF Setup utility to enable DTMF collection. DTMF Setup can be found
in Start ► Programs ► NET SatisFAXtion ► Extended Server Settings. Click
Fax Port Settings, then Launch DTMF Setup.

2.5.1.8.3

Dialogic Eicon Diva Ser ver

Each port’s

init_string

in the Class1 registry must have

#CID=5

appended.

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