FaxBack NET SatisFAXtion 8.6 - Manual - Manual (Page 183)

4 – Appendices NET SatisFAXtion 8.6 Manual 183
4.1.4
Brooktrout Driver
4.1.5
Serial Modem Driver
10785 Windows serial device name unknown: Cannot access the
configured modem. Check that no other application is using the modem.
10786 The serial device is in use by another program: Cannot access
the configured modem. Check that no other application is using the modem.
4.1.6
27951–28027: IPFax Driver
27951 Bad open ring 0 / kernel mode driver: There is another instance
of the IPFax driver already loaded, or the Windows account attempting to load
the driver does not have Administrative permissions.
27969 Send collided with receive: An outbound port was allocated just
as the port began to receive a call. Error type: BUSY .
27975 WsaSendTo error: The gateway address is not a valid IP address.
Error type: NON_RETRYABLE .
27976 SIP Invite sent 7 times with no response: The gateway did not
respond to SIP Invite requests. Check the configured gateway IP address, and
any firewall in between. Error type:
RETRYABLE .
27977 Timeout waiting for invite final response: Call was not
answered in the configured time period. Error type: NO_ANSWER .
27978 Unknown SIP response code: Received nonstandard SIP code
from media gateway. See extended error code. Error type: RETRYABLE .
27979 Timeout waiting for reinvite to fax: The call connected, but the
gateway failed to send a reinvite for T.38 either because there were no fax tones
detected on the remote side or because the gateway does not support T.38.
Error type:
RETRYABLE .
27980 Timeout waiting for ACK of OK for reinvite to fax: Media
gateway incompatibility or severe network issues. Error type: RETRYABLE .
27981 SIP response sent 7 times with no ACK: Media gateway
incompatibility or severe network issues. Error type: RETRYABLE .
27982 Reinvite OK received without T.38 media: Media gateway
incompatibility. Error type: RETRYABLE .
27983 SIP bye received before fax was completed: The remote fax
device hung up before the fax was completed. The gateway also did not include
a Q.850 cause code for this disconnect, otherwise this would likely be 0x7210
Normal Call Clearing instead. Error type:
RETRYABLE .
27984 Unable to open even RTP por t followed by consecutive RTCP
por t. Error type: NON_RETRYABLE .
27985 No Answer, remote device did not respond to handshake:
The call connected and T.38 communication was established, but the remote
device failed to respond to repeated attempts to handshake. This commonly
occurs when using T38_INVITE to initiate T.38 media without the initial RTP
audio phase. The timer is 35 seconds. Error type:
RETRYABLE .