H3C Technologies H3C Intelligent Management Center - Manual (Page 101)

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Viewing the SLA report
After the SLA runs for a time period, view the SLA report as follows:
1. Access the SLA page.
2. Click the VPN SLA or the horizontal bar chart in the Health of the Day column in the SLA view list.
The health condition shows that the service level is poor and the critical KQI is Average RTT within
the SLA.
You can click Average RTT to view its KQI details, and click View Original Output Data for the
KQI to further examine the network performance.
For more information about the SLA report, see "Understanding SLA reports."
Figure 30 VPN SLA report
Evaluating voice service configuration example
Network requirements
As shown in Figure 31 , users in the network are experiencing unsatisfactory voice call quality.
The pre-analysis shows the problems occur on Switch A, Switch B, the voice gateway, and the VCX
server. To identify the critical factor that affects the voice service, configure an SHM SLA to monitor
those devices and links among Switch A, Switch B, and the voice gateway.