H3C Technologies H3C Intelligent Management Center - Manual (Page 135)

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1. Access the SLA page.
2. Click the Ecommerce Application System SLA or the horizontal bar chart in the Health of the Day
column in the SLA view list.
The health condition shows that the service level is excellent and the critical KQI is Unreachable
Rate within the SLA.
In the Service Rating area, examine values of Availability, MTBF, MTTR, Unavailable, and Service
Rating to further evaluate the network performance.
For more information about the SLA report, see "Understanding SLA reports."
Figure 58 Ecommerce Application System SLA report