Xylem 6-Series Multiparameter - Manual (Page 293)

Warranty and Service Information Section 9
YSI Incorporated Environmental Monitoring Systems Operations Manual 9-1
SECTION 9 WARRANTY AND SERVICE
INFORMATION
The sondes are warranted for two years and the 650 MDS for three years against defects in
workmanship and materials when used for their intended purposes and maintained according to
instructions. All cables are warranted for one year. The warranty periods for probes are as follows:
 All ROX DO optical probes manufactured on or after April 2006 are covered under the “2-
3” plan; 2 year warranty plus reduced repair costs for years 3 through 5. ROX membrane
assembly is warranted for 1 year. †
 All non-DO (Turbidity, Chlorophyll, Rhodamine WT, Blue-green Algae – Phycocyanin,
and Blue-green Algae – Phycoerythrin) optical probes manufactured on or after August
2006 are covered under the “2-3” plan; 2 year warranty plus reduced repair costs for years 3
through 5. †
 Depth, Rapid Pulse dissolved oxygen, temperature/conductivity, pH, pH/ORP, and chloride
probes are warranted for 1 year. Ammonium and nitrate probes are warranted for six
months.
† Due to the dynamic nature of the shaft seal used on the optical probes, they must
be returned to a YSI repair center on an annual basis for the warranty to be valid
and honored if a failure were to occur.
This warranty does not include batteries or damage resulting from defective batteries. As
documented in the Care and Maintenance Section of this manual, batteries should be removed from
all sondes and the 650 MDS when the product is not in use. Since many battery manufacturers will
repair or replace any equipment that has been damaged by their batteries, it is essential that leaky or
defective batteries be retained with the damaged product until the manufacturer has evaluated the
claim. Please contact the YSI Technical Support Group if you have any questions.
Damage due to accidents, misuse, tampering, or failure to perform prescribed maintenance is not
covered. The warranty period for chemicals and reagents is determined by the expiration date
printed on their labels. Within the warranty period, YSI will repair or replace, at its sole discretion,
free of charge, any product that YSI determines to be covered by this warranty.
To exercise this warranty, write or call your local YSI representative, or contact YSI Technical
Support in Yellow Springs, Ohio. Send the product and proof of purchase, transportation prepaid, to
the Authorized Service Center selected by YSI. Repair or replacement will be made and the product
returned transportation prepaid. Repaired or replaced products are warranted for the balance of the
original warranty period, or at least 90 days from date of repair or replacement.
9.1 LIMITATION OF WARRANTY
This Warranty does not apply to any YSI product damage or failure caused by (i) failure to install,
operate or use the product in accordance with YSI’s written instructions, (ii) abuse or misuse of the
product, (iii) failure to maintain the product in accordance with YSI’s written instructions or
standard industry procedure, (iv) any improper repairs to the product, (v) use by you of defective or
improper components or parts in servicing or repairing the product, or (vi) modification of the
product in any way not expressly authorized by YSI.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A