2 authorized service centers, 3 cleaning instructions, 4 packing instructions – Xylem 6-Series Multiparameter User Manual

Page 294

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Warranty and Service Information

Section 9

YSI Incorporated Environmental Monitoring Systems Operations Manual

9-2

PARTICULAR PURPOSE. YSI’s LIABILITY UNDER THIS WARRANTY IS LIMITED TO

REPAIR OR REPLACEMENT OF THE PRODUCT, AND THIS SHALL BE YOUR SOLE AND

EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT COVERED BY THIS

WARRANTY. IN NO EVENT SHALL YSI BE LIABLE FOR ANY SPECIAL, INDIRECT,

INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECTIVE

PRODUCT COVERED BY THIS WARRANTY.

9.2 AUTHORIZED SERVICE CENTERS

YSI has several authorized Service Centers in the United States and around the world. Please refer

to the YSI website (ysi.com) for you nearest authorized Service Center.

9.3 CLEANING INSTRUCTIONS

NOTE: Before they can be serviced, equipment exposed to biological, radioactive, or toxic materials

must be cleaned and disinfected. Biological contamination is presumed for any instrument, probe, or

other device that has been used with body fluids or tissues, or with wastewater. Radioactive

contamination is presumed for any instrument, probe or other device that has been used near any

radioactive source.

If an instrument, probe, or other part is returned or presented for service without a Cleaning

Certificate, and if in our opinion it represents a potential biological or radioactive hazard, our service

personnel reserve the right to withhold service until appropriate cleaning, decontamination, and

certification has been completed. We will contact the sender for instructions as to the disposition of

the equipment. Disposition costs will be the responsibility of the sender.

When service is required, either at the user's facility or at YSI, the following steps must be taken to

insure the safety of our service personnel.

In a manner appropriate to each device, decontaminate all exposed surfaces, including any

containers. 70% isopropyl alcohol or a solution of 1/4 cup bleach to 1-gallon tap water are

suitable for most disinfecting. Instruments used with wastewater may be disinfected with .5%

Lysol if this is more convenient to the user.

The user shall take normal precautions to prevent radioactive contamination and must use

appropriate decontamination procedures should exposure occur.

If exposure has occurred, the customer must certify that decontamination has been accomplished

and that no radioactivity is detectable by survey equipment.

Any product being returned to the YSI Repair Center should be packed securely to prevent

damage.

Cleaning must be completed and certified on any product before returning it to YSI.

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